How to Measure Success in Your Community(dzonesoftware.com)
What does success of a community really mean? There's no one answer to this, but all community managers and owners need to understand how to track success. Knowledge-sharing communities serve many different purposes – and often times are unique to your organization. To accurately measure the success of your community, it’s critical that you first understand the objective and vision for your community. Without understanding the objective, you won’t be able to track your community’s success.